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Legal
Terms of service
The rules for using de.doordunk.com and buying from us.
Last updated: October 13, 2026
By accessing de.doordunk.com (the “Website”), operated by GLOBALFUSION PTE. LTD. and its affiliates, you agree to be bound by these terms and conditions (the “Terms”), even if you don’t buy anything.
As used in these Terms, “DoorDunk”, “we” and “us” mean GLOBALFUSION PTE. LTD. and its affiliates. These Terms apply to all users of the Website, including browsers, customers, vendors, merchants and contributors of content.
We may update these Terms by posting changes on the Website. Please check this page from time to time. If you don’t accept a change, you must stop using the Website. Continued use after a change is posted means you accept it. You must read and accept these Terms before you use the Website or buy any goods (“Goods”).
1. Online store terms
- By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority and have given consent for any minor dependents to use this Website.
- You may not use our Goods or the Website for any illegal or unauthorized purpose, or violate any laws in your jurisdiction (including copyright laws).
- You must not transmit any worms, viruses or code of a destructive nature.
- We do not discriminate on the basis of age, gender, race, ethnicity, nationality, religion, sexual orientation or any other protected status.
2. General conditions
- We reserve the right to refuse service to anyone for any reason at any time.
- We may improve or change the Website at any time. Information on the Website may occasionally be inaccurate, incomplete or out of date, and we are not obligated to update it.
- Your content (not including card information) may be transferred unencrypted across networks and adapted to the technical requirements of connecting networks or devices. Card information is always encrypted during transfer.
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Website, its content, or access to it, without our express written permission.
- Headings in these Terms are for convenience only and don’t limit or affect them.
3. Accuracy, completeness and timeliness of information
We are not responsible if information on this Website is not accurate, complete or current. The material on this Website is provided for general information only and should not be relied on as the sole basis for decisions. Any reliance on it is at your own risk. This Website may contain historical information, which is provided for reference only. We may modify the Website’s contents at any time but have no obligation to update any information. It is your responsibility to monitor changes.
4. Prices, currency and changes to the service
- All prices are listed and charged in US dollars (USD). If your payment method uses another currency, your bank or card issuer converts the amount at its own exchange rate and may charge a foreign transaction fee. Those charges are set by your bank and are outside our control.
- Shipping fees and any other charges are shown at checkout before you pay.
- Prices for our Goods are subject to change without notice.
- We may modify or discontinue the Website, or any part of it, at any time without notice, and we are not liable to you or any third party for any modification, price change, suspension or discontinuance.
5. Goods
- We may, but are not obligated to, limit the sale of our Goods to any person, geographic region or jurisdiction, on a case-by-case basis.
- We may limit the quantities of any Goods we offer.
- Product descriptions and pricing may change at any time without notice. Colors and details shown in photos may vary slightly from the actual product.
- We may discontinue any product at any time. Any offer on this Website is void where prohibited.
- We do not warrant that the quality of any Goods, information or other material you purchase or obtain will meet your expectations.
6. Orders, payment and billing information
- We accept PayPal and major credit and debit cards.
- We may refuse any order. We may limit or cancel quantities purchased per person, per household or per order, including orders placed by the same customer account, the same payment method, or the same billing or shipping address.
- If we change or cancel an order, we may try to notify you using the email, billing address or phone number provided with the order.
- We may limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
- You agree to provide current, complete and accurate purchase and account information, and to promptly update it so we can complete your transactions and contact you as needed.
7. Shipping, returns and refunds
Shipping is governed by our Shipping policy, and returns, exchanges and refunds by our Returns & refunds policy. Both form part of these Terms.
8. Safe use of DoorDunk
DoorDunk is a laundry hamper with a basketball-hoop design, made for everyday indoor use. For your safety and to protect your door:
- An adult should assemble and install DoorDunk, following the included instructions and using the included hardware.
- Hang it only over a sturdy interior door of a compatible thickness, and use the included foam pads to protect the door.
- DoorDunk is not a climbing toy. Don’t hang on, pull down on, or swing from the rim, backboard or bag.
- Young children should play with adult supervision. Keep small parts — screws, clamps and net hooks — away from children under 3 during assembly.
- Check the clamps and screws regularly, and stop using the product if any part is damaged.
To the extent permitted by law, we are not liable for injury or damage caused by misuse, improper installation, or failure to follow these guidelines.
9. Third-party links and materials
Some content, products and services available through the Website may include materials from third parties. Third-party links may take you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we have no liability for any third-party materials, websites, products or services, or for any harm or damages related to transactions with third parties.
10. User comments, feedback and other submissions
If you send us creative ideas, suggestions, proposals or other materials (“comments”), you agree that we may edit, copy, publish, distribute, translate and otherwise use them without restriction. We are not obligated to keep comments confidential, pay compensation, or respond. You agree that your comments will not violate any third-party rights, and will not contain unlawful, abusive or obscene material or malware. You may not mislead or impersonate others. You are solely responsible for your comments.
11. Errors, inaccuracies and omissions
The Website may occasionally contain errors, inaccuracies or omissions in product descriptions, pricing, promotions, shipping charges, transit times or availability. We may correct them, and change or cancel orders if information is inaccurate, at any time without prior notice — including after you have submitted an order.
12. Prohibited uses
You may not use the Website or its content for any unlawful purpose; to violate any laws; to infringe our or others’ intellectual property rights; to harass, abuse or discriminate; to upload viruses or malicious code; to collect or track others’ personal information; or to interfere with the Website’s security. We may terminate your use of the Website for violating any of these prohibitions.
13. Disclaimer of warranties; limitation of liability
We do not guarantee that your use of the Website will be uninterrupted, timely, secure or error-free. Your use of the Website and Goods is at your own risk. To the maximum extent permitted by law, GLOBALFUSION PTE. LTD. and its affiliates are not liable for any indirect, incidental or consequential damages arising from your use of the Website or any Goods. Nothing in these Terms limits any rights you have under consumer protection laws that cannot be excluded.
14. Indemnification
You agree to indemnify and hold harmless GLOBALFUSION PTE. LTD. and its affiliates from any claim or demand arising from your breach of these Terms, or your violation of any law or the rights of a third party.
15. Severability
If any part of these Terms is found unlawful, void or unenforceable, that part will be enforced to the fullest extent permitted, and the rest of these Terms will remain in full effect.
16. Disputes
If there’s a problem with your order, please contact us first at support@de.doordunk.com before opening a dispute or chargeback with PayPal or your card issuer. We aim to reply within 48 hours (Mon–Fri) and resolve most issues quickly.
17. Governing law
These Terms are governed by the laws of Singapore.
18. SMS service
By opting in to DoorDunk’s SMS service, you agree to receive text messages from us. Message and data rates may apply. To unsubscribe, reply STOP to any message.
19. Personal data
Your personal information is handled under our Privacy policy.
20. Contact information
Questions about these Terms? Contact us:
- support@de.doordunk.com
- Company
- GLOBALFUSION PTE. LTD.
- Address
- 3 Coleman Street, #03-24, Peninsula Shopping Complex, Singapore 179804
- Contact page
- de.doordunk.com/contact
Questions?
Email support@de.doordunk.com — we usually reply within 24–48 hours (Mon–Fri).